Rebecca Imes
Irvins
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Iron Horse
01.2025 - 07.2025
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Family Specialist
Utah Youth Village
02.2022 - 11.2024
- Implemented evidence-based practices within casework management, ensuring adherence to best-practice guidelines for family services provision.
- Enhanced family dynamics by conducting comprehensive assessments and developing individualized service plans.
- Maintained accurate case records, ensuring efficient documentation for ongoing monitoring and progress evaluation.
- Conducted home visits regularly to assess living conditions, safety concerns, and overall familial well-being within their environment.
Inflight Mechanic
United States Naval Service
09.2018 - 09.2022
- Evaluated aircraft performance data to identify trends and recommend maintenance actions.
- Collaborated with flight crews to establish effective communication channels and address any in-flight concerns.
- Assisted in emergency situations by providing expert guidance on load shifting or jettison procedures if necessary.
- Maximized cargo capacity by strategically arranging loads according to size, weight, and priority.
Education
High School Diploma -
South Sevier High School
Monroe, UTSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Iron Horse
01.2025 - 07.2025
Family Specialist
Utah Youth Village
02.2022 - 11.2024
Inflight Mechanic
United States Naval Service
09.2018 - 09.2022
High School Diploma -
South Sevier High School