Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca J. Mertens

Oconto Falls

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure the Grocery Team leader position. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Grocery Sales Floor Lead

Meijer
08.2022 - Current
  • Demonstrate strong organizational skills.
  • Working alongside team members and other leaders to meet important deadlines.
  • Communicate with vendors to make sure displays and the appropriate product is set to plan when needed.
  • Assist customers with questions and locating items throughout the store for them.
  • Work product to the floor to help increase our OSA.

Grocery Delivery Driver

Shipt
02.2018 - 12.2022
  • Maintained punctuality in meeting scheduled pickup times from stores which allowed customers groceries to be delivered within promised timeframes.
  • Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
  • Increased repeat business by establishing rapport with customers and exceeding their expectations by choosing the best product possible.
  • Enhanced route efficiency by utilizing GPS technology.

Line Cook/Baker

CheeseCake Heaven
07.2011 - 04.2018
  • Slice, fill, crumb coat, and decorate layered cakes
  • Fulfill custom cake orders for weddings, birthdays, and other events
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Check in deliveries
  • Prepared multiple orders simultaneously during peak hours, maximizing customer satisfaction, and repeat business.
  • Complied with health and safety codes to protect staff and customers.

Education

Advanced Baking Certificate -

Fox Valley Technical College
01.2012

Bachelor of Science - Geography

University of Wisconsin-Platteville
01.2005

High school diploma -

Oconto Falls High School
05-2001

Skills

  • Inventory
  • Time management
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking Abilities
  • Adaptability and flexibility
  • Food Safety
  • Customer engagement

Timeline

Grocery Sales Floor Lead

Meijer
08.2022 - Current

Grocery Delivery Driver

Shipt
02.2018 - 12.2022

Line Cook/Baker

CheeseCake Heaven
07.2011 - 04.2018

Bachelor of Science - Geography

University of Wisconsin-Platteville

Advanced Baking Certificate -

Fox Valley Technical College

High school diploma -

Oconto Falls High School

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