Rebecca Johnston
Vero Beach,FL
Overview
4
4
years of professional experience
Work History
Receptionist
Vero Orthopedics & Vero Neurology
04.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Co Teacher
Bridges Early Learning
10.2023 - Current
- Ensured neat and tidy environment, observed child behavior & performance, booked social exercises with companions, and maintained good communication with parents and child
- Changed diapers, washed, and dressed the youngsters
- Played with the kids, coordinated games, and read storybooks to the kids
- Taught and performed age-suitable exercises
- Instructed and helped kids in maintaining good health
- Removed risks which are hinder the safety of a child
- Fostered proper limits and rules to establish a protected climate for the kid
- Created encouraging social communication and a suitable environment for learning
- Identified issues with the kid and discussed them with parents/ guardians.
Co Teacher
Asburry UMC Academy
06.2023 - 10.2024
- Ensured neat and tidy environment, observed child behavior & performance, booked social exercises with companions, and maintained good communication with parents and child
- Changed diapers, washed, and dressed the youngsters
- Played with the kids, coordinated games, and read storybooks to the kids
- Taught and performed age-suitable exercises
- Instructed and helped kids in maintaining good health
- Removed risks which are hinder the safety of a child
- Fostered proper limits and rules to establish a protected climate for the kid
- Created encouraging social communication and a suitable environment for learning
- Identified issues with the kid and discussed them with parents/ guardians.
Receptionist/ Scheduler
Radiology Imaging
01.2022 - 11.2023
- Receive Visitors, greet visitors appropriately, determine visitor needs in a professional manner, maintain visitor register, offer refreshments to visitors where appropriate, direct visitors to correct person, ensure back up when absent from reception desk
- Answer Phone Calls, answer and address incoming phone calls in a timely and polite manner, clearly determine the purpose of the call, deal with queries and provide correct information, forward calls to appropriate person, take and deliver messages accurately and completely
- Manage Mail, sort and distribute incoming mail, prepare outgoing mail for pick-up or courier, organize courier deliveries
- Clerical, photocopy and collate documents, fax documents, file documents accurately, maintain equipment and report any malfunctions, monitor, control and order office supplies.
Customer Service
Walgreens
08.2021 - 01.2022
- Greet customers and ascertain their needs
- Respond to customer inquiries and complaints in a timely and professional manner
- Provide product and service information to customers.
Receptionist/Scheduler
Cleveland Clinic
12.2020 - 08.2021
- Answer patient calls, field questions, and assist patients in making new medical appointments
- Change or cancel appointments as necessary
- Accurately note all patient information according to confidentiality standards and HIPAA requirements
- Route calls to the appropriate department or individual.
Education
High School Diploma -
Vero Beach High School
Vero Beach, FL05.2012
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
Timeline
Receptionist
Vero Orthopedics & Vero Neurology
04.2024 - Current
Co Teacher
Bridges Early Learning
10.2023 - Current
Co Teacher
Asburry UMC Academy
06.2023 - 10.2024
Receptionist/ Scheduler
Radiology Imaging
01.2022 - 11.2023
Customer Service
Walgreens
08.2021 - 01.2022
Receptionist/Scheduler
Cleveland Clinic
12.2020 - 08.2021
High School Diploma -
Vero Beach High School
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