Rebecca Jones
Elkhart,IN
Summary
Dynamic Food Service Supervisor at Aramark with proven expertise in food safety compliance and staff supervision. Enhanced customer satisfaction through effective team leadership and waste reduction strategies. Committed to maintaining high sanitation standards while fostering a motivated workforce, ensuring a superior dining experience for all patrons.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Aramark
12.2023 - Current
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Established and managed team schedules and shift assignments.
- Identified team weak points and implemented corrective actions to resolve concerns.
Store Manager
Pak-A-Sak
06.2021 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Manager
Burtons Laundry
10.2017 - 01.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
BBA - Human Services
Snhu
New Hampshire04-2026
GED -
Hamilton High
South Bend, IN01-1997
Skills
- Staff supervision
- Kitchen staff coordination
- Team Leadership
- Food preparation
- Ordering supplies
- Schedule management
- Food safety compliance
- Inventory management
- Waste reduction
- Sanitation standards
- Employee development
- Hygiene practices
- Employee scheduling
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Food Service Supervisor
Aramark
12.2023 - Current
Store Manager
Pak-A-Sak
06.2021 - 10.2023
Manager
Burtons Laundry
10.2017 - 01.2023
BBA - Human Services
Snhu
GED -
Hamilton High
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