Rebecca Kay
Los Angeles,CA
Summary
Highly motivated and results-driven professional with expertise in operations management, payroll processing, and project coordination. Adept at improving operational efficiency, fostering client relationships, and implementing strategic solutions to drive business growth. Proficient in leading teams, streamlining processes, and ensuring compliance with federal, state, and local regulations.
Overview
5
5
years of professional experience
Work History
Director of Operations & Payroll Specialist
Ceryx Management LLC
Los Angeles, CA
10.2023 - 11.2024
- Managed daily operations across multiple departments, ensuring seamless workflows and efficiency
- Processed bi-weekly payroll for over 250 employees, ensuring accuracy and compliance with tax laws
- Implemented process improvements to enhance productivity and reduce payroll errors
- Prepared and submitted detailed payroll and operational reports for senior management
- Scheduled shifts, adjusted schedules based on organizational needs, and secured replacements for callouts
- Ensured compliance with federal, state, and local labor laws and payroll regulations
- Spearheaded the implementation of new payroll software, making payroll a smoother and more accurate process while significantly reducing processing errors
- Increased employee satisfaction by resolving payroll inquiries with professionalism and efficiency
- Improved operational efficiency by introducing policies that streamlined workflows and reduced costs
Project Coordinator
Spectra Contract Services, Inc.
Los Angeles, CA
11.2019 - 07.2023
- Oversaw project progression, monitored milestones, and ensured on-time delivery
- Collaborated with cross-functional teams to develop and execute project solutions
- Directed multiple concurrent projects by delegating tasks and optimizing resources
- Built strong partnerships with vendors and contractors to achieve project objectives
- Prepared and managed cost estimates for budgets ranging from $1,000 to $400,000
- Acted as the primary client liaison, interpreting requirements and ensuring satisfaction
- Trained and mentored team members to meet organizational standards
- Facilitated procurement processes by analyzing field measurements and survey data
- Maintained a comprehensive supplier and contractor database to streamline operations
- Successfully managed high-pressure projects, delivering results within strict timelines
- Enhanced operational efficiency by implementing process improvements and strategic planning
- Increased client retention through superior customer service and effective conflict resolution
Skills
- Operations Management
- Leadership
- Payroll Administration
- Compliance
- Strategic Planning
- Execution
- Process Improvement
- Efficiency
- Budgeting
- Cost Management
- Communication
- Conflict Resolution
- Team Building
- Mentorship
- Vendor Management
- Client Relationship Management
- Data Analysis
- PlanSwift
- Excel / Google Sheets
- Outlook
- Teams
- Slack
- Airtable
- ADP
- QuickBooks
Timeline
Director of Operations & Payroll Specialist
Ceryx Management LLC
10.2023 - 11.2024
Project Coordinator
Spectra Contract Services, Inc.
11.2019 - 07.2023