Summary
Work History
Education
Skills
Timeline
Generic

Rebecca Lee

Sand Springs

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Work History

Server

Clark Crew BBQ
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Delivery Driver

Amazon
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Casino Banker

Osage Casino
  • Contributed to the casino''s reputation for integrity by ensuring compliance with all state gaming regulations and company policies.
  • Maintained a high level of confidentiality by ensuring sensitive information related to customer transactions, credit history, and account balances was handled securely and discreetly.
  • Prepared forms for countdown of coins and reconciled accountability in accordance with established policies and procedures.
  • Strengthened relationships with VIP clients through personalized attention, timely assistance, and professional demeanor at all times.
  • Maintained and monitored funds on assigned shift.
  • Supplied currency, coin and gaming checks to other departments.

Team Lead

Starbucks
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Worked different stations to provide optimal coverage and meet production goals.

Correctional Officer

Oklahoma County Jail
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.

Education

No Degree - Forensic Science

University of Central Oklahoma
Edmond, OK

High School Diploma -

Cleveland High School
Cleveland, OK
03-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Creative thinking
  • Relationship building
  • Attention to detail
  • Conflict resolution
  • Coaching and mentoring
  • Observation
  • Positive attitude
  • Teamwork and collaboration

Timeline

Server

Clark Crew BBQ

Delivery Driver

Amazon

Casino Banker

Osage Casino

Team Lead

Starbucks

Correctional Officer

Oklahoma County Jail

No Degree - Forensic Science

University of Central Oklahoma

High School Diploma -

Cleveland High School

Similar Profiles

CREATE PROFILE