MS Office
Rebecca Lehr
Milwaukee,WI
Summary
Accomplished KPI-driven Operations Manager with a proven track record for enhancing operational efficiency, budgetary metrics, and employee satisfaction. Expert in logistics management and fostering team leadership.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Nonprofit Operations Manager
Arts At Large, Inc
09.2023 - Current
- Improved operational efficiency by streamlining processes, implementing cost-saving measures, and optimizing resource allocation, reducing project turnaround times.
- Led hiring, onboarding, and training initiatives, fulfilling business requirements and fostering a culture of accountability and high performance.
- Developed strong vendor relationships, resulting in better pricing and improved service quality, and implemented a new inventory management system to reduce waste.
- Championed safety protocols and ensured optimal facility maintenance, significantly reducing workplace accidents and maintaining equipment functionality.
Operations Manager
Sodexo Campus Services
08.2020 - 09.2023
- Improved operational efficiency and reduced project turnaround time by streamlining processes, optimizing resource allocation, and implementing cost-saving measures.
- Enhanced customer satisfaction and vendor relationships, achieving better pricing, improved service quality, and optimized supply chain operations.
- Fostered a positive work environment and higher employee retention through staff training, professional growth opportunities, and engagement programs.
- Managed budgets effectively, consistently delivering projects on time and within financial constraints, while optimizing inventory management and internal policies.
Veteran Care Manager
Department Of Veterans Affairs
08.2014 - 04.2020
- Enhanced patient care and satisfaction by developing individualized care plans, promoting self-management education, and fostering empathetic communication.
- Managed complex caseloads and streamlined care coordination processes, ensuring timely interventions, documentation, and referrals for optimal outcomes.
- Implemented evidence-based interventions and culturally competent care practices, maintaining up-to-date knowledge of community resources.
- Served as a liaison between patients, families, and healthcare professionals, proficiently utilizing electronic health records for seamless care coordination and efficient documentation.
Education
Bachelor of Arts - Linguistics
University of Wisconsin - Milwaukee
Milwaukee, WIAssociate of Arts - Secondary English Education, Philosophy
Centenary College of Louisiana
Shreveport, LASkills
- Workflow Optimization
- Team Leadership
- Tech and AI Solutions
- Policies and procedures implementation
- Regulatory Compliance
- Customer Relationship Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsWork from home optionPersonal development programsAccomplishments
- Saved current company $25,000 in fees and penalties by aggressively implementing regulatory compliance processes.
- Reduced lost workdays and recordable incidents from 4/month to 0 by implementing a safety awareness program.
- Reduced operational expenses by 40% by streamlining hiring, onboarding, accounting, and expense tracking operations.
Affiliations
- Phi Beta Kappa
Certification
- Servsafe Food Safety Certification
- Servsafe Tobacco & Alcohol Service Certification
Software
Google Workspace
Canva
Adobe Acrobat Pro
Timeline
Nonprofit Operations Manager
Arts At Large, Inc
09.2023 - Current
Operations Manager
Sodexo Campus Services
08.2020 - 09.2023
Veteran Care Manager
Department Of Veterans Affairs
08.2014 - 04.2020
Bachelor of Arts - Linguistics
University of Wisconsin - Milwaukee
Associate of Arts - Secondary English Education, Philosophy
Centenary College of Louisiana
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