Rebecca Leo
Detroit
Summary
Compassionate Medical Assistant skilled in patient-focused care, phlebotomy, and clinical documentation. Committed to enhancing clinic efficiency and ensuring compliance with HIPAA regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Internal Medicine
Taylor, MI
02.2023 - Current
- Administered patient assessments and vital sign measurements to support accurate diagnosis.
- Coordinated patient scheduling and follow-up appointments to enhance clinic efficiency.
- Assisted healthcare providers with procedures, ensuring compliance with safety protocols.
- Managed electronic health records, maintaining data accuracy and confidentiality standards.
- Streamlined inventory management for medical supplies, reducing waste and costs.
- Trained new staff on clinical procedures and office policies to improve team performance. Including X-Rays, bone density testing, ankle-brachial index (ABI) testing, 6 minute walk test, and ear scanning.
- Trained in sublocade and vivitrol injections.
- Led quality assurance initiatives, enhancing patient care processes and outcomes.
- Implemented patient education programs, increasing awareness of health management strategies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, in which included injections, also ensuring comfort and accuracy for optimal patient outcomes.
- Taught patients about medications, procedures, and care plan instructions.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Phlebotomist
Bio-tech Services
Taylor, MI
01.2019 - 01.2023
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Prepared specimens for laboratory analysis, maintaining strict adherence to quality control protocols.
- Maintained accurate patient records and documentation in electronic health systems, ensuring compliance with regulations.
- Collaborated with healthcare professionals to coordinate patient care and improve phlebotomy processes.
Education
Bachelor of Science - Psychology
Baker College
Flint, MI01-2018
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation (ECW)
- Direct patient care
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Professionalism and ethics
- Compassionate caregiver
- OB/GYN procedures
Certification
- CMA - Certified Medical Assistant
- Certified Phelototomist
Timeline
Medical Assistant
Internal Medicine
02.2023 - Current
Phlebotomist
Bio-tech Services
01.2019 - 01.2023
Bachelor of Science - Psychology
Baker College