Rebecca Longoria
Corpus Christi,TX
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service.
Overview
10
10
years of professional experience
Work History
Receptionist
Gowan Law Group
Corpus Christi, TX
11.2018 - Current
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Routed incoming mail and messages to appropriate departments.
- Answered telephone system and directed calls accordingly.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Assisted staff with clerical and administrative needs to maximize efficiency and team productivity.
- Supported company correspondence by distributing memos and emails.
- Managed multiple tasks and met deadlines.
Front Desk Clerk
Humpal Physical Therapy
Corpus Christi, TX
11.2017 - 11.2018
- Answered phones and directed calls accordingly
- Check in/check out patients
- Collected copays
- Insurance verification
- Assisted in scheduling patients for their next appointments
- Organized, maintained and filed patient charts
- Performed clerical duties such as handling mail, faxing, scanning and making copies
- Resolved patient issues promptly and effectively, demonstrating great customer service skills
Administrative Assistant
Monte English Law
Corpus Christi, TX
11.2014 - 11.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Sorted, received and distributed mail correspondence between departments
- Entered time in billing in Sage Timeslips
- Prepared correspondence to records company regarding records
- Prepared records requests
- Prepared various correspondence to clients regarding discovery
- Assisted in the preparation of Trial notebooks
- Familiar with court procedures
- Responsible for closing out files and maintain a closed file database
Education
Certificate - General Office Clerk
Del Mar College
Corpus Christi, TX05.2011
Skills
- Organization skills
- Data Entry
- Work well without supervision
- Skilled at learning new concepts quickly while working well under pressure
- Bilingual English/Spanish with the ability to translate
- Knowledge of and experience with mailroom procedures
- Additional skills include customer service and general office support
Timeline
Receptionist
Gowan Law Group
11.2018 - Current
Front Desk Clerk
Humpal Physical Therapy
11.2017 - 11.2018
Administrative Assistant
Monte English Law
11.2014 - 11.2017
Certificate - General Office Clerk
Del Mar College