Rebecca Jean Martin
Jamestown
Summary
Dedicated Unit Secretary with expertise in patient communication and record management. Proven ability to coordinate patient care effectively and assist healthcare teams, contributing to a seamless experience for patients and staff.
Overview
11
11
years of professional experience
Work History
Unit Secretary
Jennie B Richmond Nursing Home
Springville
02.2025 - Current
- Managed patient records and maintained confidentiality according to healthcare regulations.
- Assisted nursing staff with daily administrative tasks and patient communication.
- Coordinated appointment scheduling and ensured timely patient flow within the facility.
Patient Access Representative
Olean General Hospital
Olean
10.2021 - 02.2025
- Managed patient check-in processes efficiently using electronic health record systems.
- Maintained accurate patient records, ensuring compliance with privacy regulations.
- Educated patients on hospital policies and procedures for a seamless experience.
Certified Nursing Assistant
The Pines Olean
Olean
04.2015 - 02.2020
- Assisted residents with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Documented patient care activities accurately in electronic health records.
- Provided emotional support to residents and families during challenging times.
Education
Associate of Applied Science - Medical Administrative Assisting
Bryant And Stratton College
Orchard Park, NY05-2015
Skills
- EHR management
- confidentiality compliance
- administrative support
- customer service
- patient communication
- data entry accuracy
- problem solving
Timeline
Unit Secretary
Jennie B Richmond Nursing Home
02.2025 - Current
Patient Access Representative
Olean General Hospital
10.2021 - 02.2025
Certified Nursing Assistant
The Pines Olean
04.2015 - 02.2020
Associate of Applied Science - Medical Administrative Assisting
Bryant And Stratton College