Dedicated and BLS certified with immense experience in front and back office, delivering exceptional patient care and administrative support in fast-paced healthcare settings. Proficient in conducting patient interviews, ocular examinations, and assessments using advanced diagnostic tools, such as Goldman tonometry, tonopen, OCT Macula, Optic Nerve and visual field testing. Demonstrated ability to assist physicians during various interventions, including intravitreal injections, PRP, Focal/Barrier/Pneumatic Laser, and Cryotherapy. Skilled in managing various clinical and administrative tasks, including patient intake, vital signs, medical records management, scheduling appointments and insurance verification. Possess strong knowledge of medical procedures, terminologies, and equipment's with exceptional commitment to ensure highest standards of healthcare delivery.
Hi, I’m
Rebecca Martinez
Hesperia,CA
Summary
Overview
14
years of professional experience
1
Certification
Work History
High Desert Institute of OphthalmologyVictorville, CA
Front Office Medical Assistant
07.2023 - 03.2024
Job overview
- Completed patient check-out and scheduled follow-up appointments.
- Confirmed patient appointments and consultations.
- Verified insurance coverage and obtained authorizations for services.
- Scanned documents into electronic health record system (Modmed).
- Entered all new patient medical and ocular history data in EHR.
- Processed medical record requests for insurance companies and medical providers.
- Transmitted medical records and other correspondence by e-mail or fax.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Performed all scheduled Visual Field diagnostic testing as ordered by provider.
- Performed back office duties as needed, obtaining visual acuity, drop instillation and OCT Macula/Optic Nerve diagnostic testing.
- Applied HIPAA regulations to maintain patient confidentiality and protect health information.
Pacific Eye InstituteApple Valley
Certified Ophthalmic Assistant
01.2018 - 01.2021
Job overview
- Directed patient interviews and examinations, as well as ocular/medical history documentation, medication review, and assessments of IOP using Goldman tonometry and tonopen
- Conducted eye examinations to assess patients' health, such as pupil evaluation, muscle assessment, and visual acuity testing
- Scribed for Retina Specialists and General Ophthalmologists to guarantee accurate documentation of exams and test procedures in patient EHR (Nextech)
- Assisted physicians during examinations, procedures, and minor interventions, including Intravitreal injections, PRP and Focal Laser, Barrier Laser, Pneumatic Laser, and Cryotherapy
- Implemented ophthalmic assessment using OCT Macula, Optic Nerve and Visual Field testing for diagnostic purposes.
Self EmployedLa Puente
In-Home Caregiver
01.2017 - 01.2018
Job overview
- Ensured safe patient transportation through effective body mechanics and appropriate lifting equipment to prioritize accident prevention
- Transported patients to medical appointments to confirm timely and convenient access to healthcare services
- Retrieved medication from pharmacy to access necessary treatment
- Delivered wound care with proper cleaning and dressing to promote healing and prevent infection.
Nevada Eye PhysiciansHenderson
Certified Ophthalmic Assistant
01.2010 - 01.2016
Job overview
- Performed valuation of patients' by evaluating pupil reactivity, extraocular muscle function, and visual acuity
- Developed diagnostic tools for assessing ocular health, encompassing Goldman tonometry, Pachymetry, Amsler grid, Ishihara testing, PAM/BAT testing, auto refraction, manual refraction, manual lensometry, and manual keratometry measurements.
- Conducted eye examinations utilizing specialized equipment such as slit lamps and tonometers.
- Administered ophthalmic drops and ointments for treatment.
- Kept examination rooms, clinical areas and equipment clean and patient-ready.
- Educated patients about the importance of regular eye exams for maintaining good vision health.
Education
Bryman College
Medical Assistant Certificate
University Overview
Skills
- Electronic Health Record (EHR)
- Insurance Verification
- Medical Terminology
- Patient Advocacy
- Patient Education & Communication
- Surgical & Procedural Scheduling
- Medical History Documentation
- Clinical Care Coordination
- Infection Control Protocols
- Medication Administration
- Safe Patient Transportation
- Risk Mitigation/HIPAA Compliance
- Diagnostic Testing
Certification
- BLS Certified
- Certified Ophthalmic Assistant (COA)
- Ophthalmic Scribe Certified (OSC)
Work Preference
Work Type
Full TimePart TimeImportant To Me
401k matchPaid time offPaid sick leaveHealthcare benefitsQuote
Each new season, new trial, new change creates a new rhythm, a new melody inside of us. Otherwise, we will find that we have reached the end of our lives and have been dancing to the same song the whole time.
Timeline
Front Office Medical Assistant
High Desert Institute of Ophthalmology
07.2023 - 03.2024
Certified Ophthalmic Assistant
Pacific Eye Institute
01.2018 - 01.2021
In-Home Caregiver
Self Employed
01.2017 - 01.2018
Certified Ophthalmic Assistant
Nevada Eye Physicians
01.2010 - 01.2016
Bryman College
Medical Assistant Certificate
- BLS Certified
- Certified Ophthalmic Assistant (COA)
- Ophthalmic Scribe Certified (OSC)
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