Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rebecca Massey

Riverside,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience

Work History

Independent Contractor

Instacart
Riverside, CA
01.2022 - Current
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Provided gift wrapping services for purchased items upon request from customers.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Completed pickup and shopping orders for customers within local area.

Personal Assistant

Jim Masoner
Anaheim, CA
11.2020 - Current
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Followed standard infection control protocols to avoid illness or contamination.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Assisted families in planning and preparing nutritious meals.
  • Managed household inventory and maintenance schedules.
  • Organized travel arrangements, including flights, transportation, and accommodation.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Accompanied clients to appointments and arranged transportation.
  • Performed calendar management and scheduling of appointments for the executive.
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
  • Booked flights, hotel accommodations and ground transportation for smooth business travel.

Esthetician

European Wax Center
Riverside, CA
08.2014 - 09.2015
  • Educated clients on skin care procedures and products.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.
  • Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Set up patient rooms and sterilized equipment.

Education

Marinello School of Beauty - Los Angeles
Los Angeles, CA
10-2014

High School Diploma -

Mayfair High School
Bellflower, CA
06-2004

Skills

  • Scope Definition
  • Service Marketing
  • Requirements Gathering
  • Workload Management
  • Scheduling

References

References available upon request.

Timeline

Independent Contractor

Instacart
01.2022 - Current

Personal Assistant

Jim Masoner
11.2020 - Current

Esthetician

European Wax Center
08.2014 - 09.2015

Marinello School of Beauty - Los Angeles

High School Diploma -

Mayfair High School

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Rebecca Massey