Rebecca McGrath
Charleston,TN
Summary
Dynamic Manager with a proven track record at Pokeys music hall and eatery, where I spearheaded initiatives that significantly boosted customer loyalty and satisfaction. Expert in business development and adept at coaching, I excel in driving team performance and mastering CRM, ensuring operational excellence and strategic growth.
Overview
13
13
years of professional experience
Work History
Manager
Pokeys music hall and eatery
Cleveland, TN
07.2011 - Current
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- In charge of inventory and supplies.
Education
Associate of Applied Science - Business Management
Cleveland State Community College
Cleveland, TN08-2015
Skills
- Marketing
- Safety procedures
- Business development
- Partnership development
- Schedule preparation
- Coaching and mentoring
- Time management
- Customer relationship management (CRM)
- Business administration
Timeline
Manager
Pokeys music hall and eatery
07.2011 - Current
Associate of Applied Science - Business Management
Cleveland State Community College
Similar Profiles
Stephanie M. MartinezStephanie M. Martinez
Bartender at 713 Music Hall/ Bayou Music CenterBartender at 713 Music Hall/ Bayou Music Center
Terryn MartinTerryn Martin
Coffee House Manager at Chelsea Hall Coffee House And EateryCoffee House Manager at Chelsea Hall Coffee House And Eatery
Bobbie Jean SawyerBobbie Jean Sawyer
Guest Experience Specialist at Country Music Hall of Fame and MuseumGuest Experience Specialist at Country Music Hall of Fame and Museum
Lynnsey HarshbargerLynnsey Harshbarger
Medical Technologist at Tennessee OncologyMedical Technologist at Tennessee Oncology
Waylon RollinsWaylon Rollins
Heavy Equipment Operator at Wright Brothers ConstructionHeavy Equipment Operator at Wright Brothers Construction