Summary
Work History
Education
Skills
Timeline
Generic

Rebecca McNally

Leeds,Maine

Summary

Hardworking Deli Clerk with many years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.

Work History

Deli Clerk

Gowells Shop & Save
09 2022 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.

Customer Service Representative

ING
12 2002 - 02 2009
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers with questions about their retirement plans.
  • Processed changes at the request of the client.
  • worked with employers to process contributions or changes to employees retirement plans.


Education

Cony High School
06.1997

Skills

  • Point of Sale proficiency
  • Proper food handling
  • Stocking and replenishing
  • Interactive communication skills
  • Sales expertise
  • Cleaning and organization

Timeline

Deli Clerk

Gowells Shop & Save
09 2022 - Current

Customer Service Representative

ING
12 2002 - 02 2009

Cony High School
Rebecca McNally