Rebecca Miller
Hookstown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
36
36
years of professional experience
Work History
Certified Training Manager
Arby's
Moon, PA
08.1988 - Current
- Managed budgets allocated for trainings ensuring maximum return on investment.
- Monitored progress of employees who have undergone training sessions and provided guidance when necessary.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Implemented systems for tracking operational performance metrics.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Oversaw inventory management activities including ordering supplies as needed.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Ensured compliance with applicable laws and regulations related to operations.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Monitored operational budgets, reducing costs through strategic planning and optimization.
Education
High School Diploma -
South Side High School
Hookstown, PA06-1990
Skills
- Performance Assessment
- Training delivery
- Adaptive Learning
- Learning Management Systems
- Sales Analysis
- Expense Management
- Variance Analysis
- Cash Flow analysis
Timeline
Certified Training Manager
Arby's
08.1988 - Current
High School Diploma -
South Side High School
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