Rebecca Miller
Barre,VT
Summary
Dynamic Leave Management Specialist with a proven track record at the State of Vermont, adept in FMLA compliance and case management. Recognized for exceptional time management and effective communication, successfully managing over 215 cases while enhancing operational efficiency. Committed to fostering teamwork and delivering outstanding employee relations.
Overview
10
10
years of professional experience
Work History
Leave Management Specialist
State of Vermont
Montpelier, USA
12.2019 - Current
- Efficiently reviewed and managed case load exceeding 215 individuals.
- Leveraged extensive knowledge in FMLA and State of Vermont policies to enhance unit operations.
- Demonstrated strong time management skills to meet tight deadlines.
- Fostered dependable communication with employees and colleagues to ensure clarity and support.
Substitute Teacher
Barre Supervisory Union
Barre, USA
01.2018 - 06.2020
- Implemented lesson plans and adapted materials for diverse student needs.
- Supervised classes of up to 22 students during transitions and ensured safety protocols were followed.
- Collaborated with teachers to provide effective instructional support and feedback.
HRIS Specialist I
State of Vermont
Montpelier, USA
07.2018 - 11.2019
- Time and Labor employee with classified security access of all State of Vermont personnel.
- This position was detailed oriented, time sensitive and essential to State of Vermont Government employees.
- Collaborated with departments to streamline HR processes and systems.
- Supported system upgrades and troubleshooting for HRIS applications.
- Conducted regular audits of HRIS data for accuracy and compliance.
- Managed HRIS data entry and maintenance for employee records.
Call Center Representative
State of Vermont
Montpelier, USA
05.2016 - 08.2016
- Duties in the call center included computer literacy, telecommunication skills, filing, organizing, and customer service.
- I thoroughly enjoyed working with the call center team.
- I gained extensive knowledge of the differing aspects of each of the 55 Vermont State Parks.
- I now have a great appreciation for our beautiful State Parks.
Education
BA - Business Management
Castleton University
Castleton, VT05.2018
Skills
- Instructional support
- Team collaboration
- FMLA compliance
- Data auditing
- Employee relations
- Case management
- Adaptability and responsibility
- Positive attitude and care
- Leadership and teamwork
- Effective communication
- Self-motivation and initiative
- Microsoft Office proficiency
- Social media skills
- Outlook and Oracle expertise
- Time management
Timeline
Leave Management Specialist
State of Vermont
12.2019 - Current
HRIS Specialist I
State of Vermont
07.2018 - 11.2019
Substitute Teacher
Barre Supervisory Union
01.2018 - 06.2020
Call Center Representative
State of Vermont
05.2016 - 08.2016
BA - Business Management
Castleton University