Rebecca Minyard
Key Largo,FL
Summary
Dynamic Sales Associate with proven expertise at Forest Tek Lumber, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and boosting sales revenue through exceptional problem-solving and teamwork. Skilled in inventory control and POS operations, consistently delivering results in high-pressure environments while maintaining a professional demeanor.
Overview
5
5
years of professional experience
Work History
Sales Associate
Forest Tek Lumber
10.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Line Worker
Shrimp Improvement System
04.2020 - 10.2023
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Played an integral role in achieving production targets by consistently meeting individual goals while supporting team efforts.
Education
Diploma -
Hickman County High School
Hickman, TN05.2002
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash register operation
- Stocking and receiving
- POS system operation
- Professional demeanor
- Retail store operations
- Cleaning techniques
- Sales training
- Inventory tracking
- Inventory control
- Building rapport
- Order processing
- Display setup
- Point of sale operation
- Friendly and outgoing
Timeline
Sales Associate
Forest Tek Lumber
10.2023 - Current
Line Worker
Shrimp Improvement System
04.2020 - 10.2023
Diploma -
Hickman County High School
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