Rebecca Morse
Toledo
Summary
Detail-oriented individual with strong troubleshooting and multitasking skills. Proven ability to support remote teams and enhance configuration management processes.
Overview
24
24
years of professional experience
Work History
Corporate Billing Systems Manager
Kingston Healthcare
Toledo, OH
10.2018 - Current
- Administrator for 150+ Provider Portals. Add new users to all systems and set roles accordingly. Responsible for maintaining provider information.
- Provide technical support to colleagues experiencing system issues, troubleshooting problems and implementing solutions in a timely manner. Add and assign physicians in software to complete orders.
- Established best practices by creating detailed documentation and training materials for all AR positions. Support Central Billing and Business Office Manager positions if needed.
- Collaborate with clinical and admissions teams to build templates for e-signature paperwork. Complete all rate templates in system to report revenue.
- Support Month-end process which includes reconciling cash, census & resident trust. Monthly review of Medicare PDPM rates Medicaid LOCs. Audit revenue addons such as Ohio Medicaid private room, bariatric rates & SCU units.
- Enroll insurance providers for EFT. Support billing clearinghouse to streamline billing and retrieve payments.
AR Specialist
Kingston Healthcare
Toledo, OH
09.2009 - 10.2018
- Responsible for maintaining daily census.
- Analyzed aging reports to identify delinquent accounts that need attention.
- Responsible for posting payments and entering adjustments if needed for coinsurance and non contracted payers.
- Participate in weekly calls for AR accounts for Medicaid pending & private pay.
- Verify insurance for all admissions & deliver insurance welcome letter upon admit.
- Monitor and track information needed in Resident chart such as admission agreement, clinical consents, and authorizations.
- Complete all billing for Medicare, Medicaid & Managed Care.
Business Office Manager
Kingston Care Center of Sylvania
Sylvania, OH
02.2005 - 09.2009
- Processed and maintained financial records for billing and accounts receivable.
- Coordinated office communications, ensuring timely responses to inquiries and requests.
- Responsible for Resident trust accounts.
- Collect payments and deposit at bank.
- Responsible for Medicaid Pending, private pay, and hospice billing.
- Provide support to HR and Receptionist.
Payroll Assistant
Arbors at Toledo
Toledo, OH
08.2002 - 02.2005
- Assisted in maintaining payroll records and documentation, improving data accuracy and accessibility.
- Coordinated with HR to verify employee hours and deductions, enhancing payroll efficiency.
- Maintained payroll information by calculating, collecting, and entering data.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward. onboarded new employees through orientation.
- Processed new hire paperwork and documents.
Education
Associate in Business Management -
University of Toledo
Toledo, Ohio, OHSkills
- Troubleshooting skills
- Remote support
- Attention to detail
- Time management
- Multitasking
- Configuration management
Timeline
Corporate Billing Systems Manager
Kingston Healthcare
10.2018 - Current
AR Specialist
Kingston Healthcare
09.2009 - 10.2018
Business Office Manager
Kingston Care Center of Sylvania
02.2005 - 09.2009
Payroll Assistant
Arbors at Toledo
08.2002 - 02.2005
Associate in Business Management -
University of Toledo