Rebecca Nations
Atlanta,GA
Summary
Dynamic professional with extensive experience at The Capital Grille, excelling in customer service and food expediting. Has a strong passion for hospitality, and a proven ability to anticipate customer needs, resolve conflicts effectively, and build strong relationships. Skilled in managing accounts payable processes, and small teams, ensuring accuracy and efficiency in all projects.
Overview
2
2
years of professional experience
Work History
Food Runner
The Capital Grille
Atlanta, Georgia
09.2024 - Current
- Communicate with kitchen staff to coordinate food preparation and timing. Accurately expedite and sell all orders throughout the service.
- Learn menu items thoroughly to answer guests' culinary questions, and maintain consistency.
- Properly deliver plates to guests, "hugging" them and placing the plate protein toward them to display their meal.
Server Assistant
The Capital Grille
Atlanta, GA
09.2024 - Current
- Greets guests within 30 seconds of seating and provides them with their water options. Filling each guest's glass with their selected option and promptly providing any additional requests.
- Prepare and bring bread service to each table in accordance with company policy.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Maintained cleanliness and organization of dining area and service stations. Resetting tables properly upon guests' departure.
Senior Accounts Payable Specialist
HD Supply
Atlanta, GA
03.2023 - 05.2024
- Researched any invoice or payment discrepancies in order to resolve issues quickly, in accordance with the company's standard operating procedure.
- Reconciled supplier accounts on a regular basis to ensure accuracy of financial records.
- Managed a team of two to handle special projects and supplier communication.
- Built and maintained relationships with both suppliers and interdepartmentally to properly be able to process and organize aged invoices.
Education
High School Diploma -
Gwinnett Online Campus
Atlanta, GA04-2018
Skills
- Customer service
- Conflict resolution
- Relationship building
- Effective multitasking
- Anticipating customer needs
- Food expediting
Timeline
Food Runner
The Capital Grille
09.2024 - Current
Server Assistant
The Capital Grille
09.2024 - Current
Senior Accounts Payable Specialist
HD Supply
03.2023 - 05.2024
High School Diploma -
Gwinnett Online Campus
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