Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebecca Naulty

Bakersfield,CA

Summary

Positive and diligent Leasing professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented building manager with demonstrated operational and leadership skills. Offering 4 years of Leasing and Management experience paired with goal-oriented and performance-minded approach.

Overview

5
5
years of professional experience

Work History

Leasing Agent and Building Manager

Domino Realty
10.2023 - 02.2024
  • Communicated effectively with owners, residents, and on-site associates.
  • Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
  • Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Organized community events to foster a positive living environment and increase resident retention rates.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to requests and scheduled appointments for property showings.
  • Manage Multiple Buildings within the apartment community ensuring each building is clean all Renewals for my building were taken care of and assisting with any Resident complaints o concerns

Leasing Agent Building Manager

Bell Partners
03.2022 - 09.2023
  • Conducted thorough market research to ensure competitive pricing strategies that attracted potential renters.
  • Conducted property tours to highlight features of properties.
  • Completed annual rent calculations using housing database software.
  • Distributed and followed up on tenant renewal notices.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Manage 2-3 buildings out of 10 building within the community to ensure all building were clean and all Lease renewals,Renters Insurance and residents were taken care of.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
  • Communicated effectively with owners, residents, and on-site associates.
  • Performed regular inspections of facility and documented all inspection information in reports.
  • Coordinated move-ins and move-outs, streamlining the process and minimizing disruptions to other tenants.
  • Increased occupancy rates by marketing available units effectively in various channels such as online listings, print ads, and community events.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Verified tenant incomes and other information before accepting lease applications.

Luxury Concierge and Leasing

Related
05.2019 - 03.2021
  • Provided accurate information regarding local attractions, restaurants and activities.
  • Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Contacted previous guests, Residents and potential visitors via email with information on events and hotel to build clientele base.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.

Education

Associate of Science - Nursing

Quest Nursing
Oakland
08.2020

High School Diploma -

Bay Area School of Enterprise
Alameda, CA
05.2012

Skills

  • Sales
  • Customer Service
  • Yardi Voyager 7 and 8
  • Customer Relations
  • Leasing Software Proficiency
  • SoFi
  • Rent Cafe
  • teams

Languages

Spanish
Native or Bilingual

Timeline

Leasing Agent and Building Manager

Domino Realty
10.2023 - 02.2024

Leasing Agent Building Manager

Bell Partners
03.2022 - 09.2023

Luxury Concierge and Leasing

Related
05.2019 - 03.2021

Associate of Science - Nursing

Quest Nursing

High School Diploma -

Bay Area School of Enterprise

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Rebecca Naulty