Rebecca Newmister
Lafayette,IN
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Assistant Manager
Spirit Halloween Store
Lafayette, Indiana
07.2026 - 11.2026
- Assisted with daily store operations and ensured excellent customer service.
- Processed transactions accurately using point-of-sale systems and payment methods.
- Processed exchanges and returns quickly and professionally while ensuring customer satisfaction and adherence to company policies.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including delegating work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted with end of season inventory and tear down of the store.
Shift Manager
McDonald's Restaurant
Lafayette, Indiana
03.2026 - 06.2026
- Supervised team members during peak service hours.
- Trained new staff on operational procedures and customer service.
- Ensured compliance with food safety and cleanliness standards.
- Resolved customer complaints with effective communication skills.
- Monitored kitchen operations to maintain quality service delivery.
- Managed daily cash intake by counting out registers.
- Provided coaching and guidance to team members when necessary to improve performance.
- Conducted safety inspections to ensure compliance with health regulations, as well as conducted monthly safety meetings
Customer Service Representative
Circle K Gas Station
Lafayette, IN
11.2025 - 03.2026
- Processed transactions and managed cash register operations efficiently.
- Stocked shelves and ensured products were displayed properly for customer convenience.
- Educated customers about loyalty programs and promotional offers effectively.
- Maintained cleanliness and organization of the store and service areas consistently.
Assistant Manager
Spirit Halloween Store
Lafayette, IN
09.2025 - 11.2025
- Assisted with daily store operations and ensured excellent customer service.
- Processed transactions accurately using point-of-sale systems and payment methods.
- Processed exchanges and returns quickly and professionally while ensuring customer satisfaction and adherence to company policies.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including delegating work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted with end of season inventory and tear down of the store.
Shift Manager
McDonald's Restaurant
Lafayette, IN
03.2017 - 10.2025
- Supervised team members during peak service hours.
- Trained new staff on operational procedures and customer service.
- Ensured compliance with food safety and cleanliness standards.
- Resolved customer complaints with effective communication skills.
- Monitored kitchen operations to maintain quality service delivery.
- Managed daily cash intake by counting out registers.
- Provided coaching and guidance to team members when necessary to improve performance.
- Conducted safety inspections to ensure compliance with health regulations, as well as conducted monthly safety meetings.
Head Cashier
Romney Quick Mart
Romney, Indiana
08.2012 - 09.2014
- Managed cash register operations and handled customer transactions efficiently, while monitoring gas pumps and enforcing prepay policies to minimize product theft.
- Trained new team members in cash register operation, all policies and procedures, and customer service.
- Maintained clean, well stocked self-serve beverage and general merchandise areas.
- Prepared quick service foods, such as pizzas, hot sandwiches, and various fried foods.
- Implemented standard procedures for the receipt of vendor deliveries, both billed and COD and fifo system for perishable inventory.
- Reviewed applications and forwarded qualified candidates to owner for further consideration.
Assistant Manager
Speedway Gas Station
Lafayette, Indiana
09.1999 - 02.2003
- Managed cash register operations and handled customer transactions efficiently, while monitoring gas pumps and enforcing prepay policies to minimize product theft.
- Trained new employees on customer service and store procedures.
- Coordinated inventory management and restocking of merchandise.
- Supported marketing initiatives for seasonal promotions and events.
- Ensured compliance with safety regulations and company policies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assistant Manager
Dollar General
Hillsboro, Ohio
06.1996 - 08.1999
- Youngest Certified Assistant Manager in company history at time of certification.
- Helped lead our store to 1 million dollars in sales for the year.
- Assisted in managing daily store operations and staff scheduling.
- Trained new employees on customer service and store procedures.
- Coordinated inventory management and restocking of merchandise.
- Monitored employee attendance records, timekeeping, and payroll information.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Hillsboro High School
Hillsboro, OHSome College (No Degree) - Health Sciences
Ivy Tech Community College of Indiana
Lafayette, INSkills
- Transaction processing
- Cash handling
- Point-of-sale operation
- Inventory management
- Customer satisfaction
- Staff supervision
- Complaint resolution
- Safety compliance
- Effective communication
- Attention to detail
- Performance coaching
- Merchandise upselling
- Positive and professional
- Script adherence
- Refund management
- Order processing
- Employee training
- Conflict resolution
- Time management
- Employee scheduling
- POS systems
- Display setup
- Hiring and training
- Employee coaching
- Inventory control
- Inventory counting
Certification
- Indiana Servsafe certification number 25793793
- McDonald's Certified Shift Manager
- Youngest Certified Assistant Manager in Dollar General history at time of certification.
Timeline
Assistant Manager
Spirit Halloween Store
07.2026 - 11.2026
Shift Manager
McDonald's Restaurant
03.2026 - 06.2026
Customer Service Representative
Circle K Gas Station
11.2025 - 03.2026
Assistant Manager
Spirit Halloween Store
09.2025 - 11.2025
Shift Manager
McDonald's Restaurant
03.2017 - 10.2025
Head Cashier
Romney Quick Mart
08.2012 - 09.2014
Assistant Manager
Speedway Gas Station
09.1999 - 02.2003
Assistant Manager
Dollar General
06.1996 - 08.1999
Hillsboro High School
Some College (No Degree) - Health Sciences
Ivy Tech Community College of Indiana