Rebecca Norris
Louisville,KY
Summary
I have a long history in cable that started in Las Vegas Nv. Working for cox communications. I moved to Louisville in 2008 and began my cable career at a contracting house called Standafer and Sons. I finally found my way to Spectrum starting at Rep1 in dispatch and working my way up to RSC3 in Enterprise Fiber
Overview
15
15
years of professional experience
Work History
RSC 3
Spectrum
08.2017 - Current
Currently work in Enterprise Fiber.
I am skilled in creating and answering emails. create work orders requested by Project Managers.
Run and work reports daily.
Work remedy tickets.
Knowledge of salesforce
Dispatcher
Stander And Sons
07.2009 - 08.2017
Routed technicians
Managing timeframes
Troubleshooting with technicians
Reports
Multi-tasking
Education
GED - General
Adult Education
Las Vegas, NV1996
Skills
Salesforce
CSG
FSM
ICOMS
Agent OS
Multi tasking
Typing
Organization
Trouble shooting
Timeline
RSC 3
Spectrum
08.2017 - Current
Dispatcher
Stander And Sons
07.2009 - 08.2017
GED - General
Adult Education
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