Rebecca Ochoa
Roma,TX
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment.
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Willing, wanting and able to learn more and progress for the Company.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
H-E-B Plus
09.2021 - Current
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with Management and colleagues by providing friendly and personable service.
- Collaborated with other departments to guarantee customer satisfaction.
Education
High School Diploma -
Roma High School
Roma, TX05.2021
Skills
- Inbound and outbound calling
- Documentation and reporting
- Order fulfillment
- Multi-line phone talent
- Service standard compliance
- Retail store support
- Professional telephone demeanor
- Stocking and replenishing
- Receiving support
- Warehousing functions
- Cash Handling
Accomplishments
Customer Service Assistant of the Month for November 2021 in Rio Grande City Store 013
Timeline
Customer Service Assistant
H-E-B Plus
09.2021 - Current
High School Diploma -
Roma High School
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