Rebecca Olivo
Laredo,TX
Summary
Proactive and detail-oriented Receptionist with a proven track record at South Texas Direct Physical Therapy, enhancing front desk operations and client satisfaction. Excelled in organization and time management, effectively streamlining processes for increased efficiency. Demonstrated exceptional verbal communication and customer relations skills, maintaining confidentiality and professionalism under tight deadlines.
Overview
1
1
year of professional experience
Work History
Receptionist
South Texas Direct Physical Therapy
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Diploma -
Nixon High School
Laredo, TX06.1989
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations
- Customer/Client relations
Languages
Spanish and English
Full Professional
Timeline
Receptionist
South Texas Direct Physical Therapy
05.2023 - Current
Diploma -
Nixon High School
Similar Profiles
Jesus VelaJesus Vela
Physical Therapist Assistant at South Texas Direct Physical TherapyPhysical Therapist Assistant at South Texas Direct Physical Therapy
Colette MirelesColette Mireles
Physical Therapist Assistant at South Texas Direct Physical TherapyPhysical Therapist Assistant at South Texas Direct Physical Therapy
Austin DouglasAustin Douglas
Patient Care Technician at Park South Physical TherapyPatient Care Technician at Park South Physical Therapy