Rebecca Otero
Clifton,NJ
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Selevany Medical Group
02.2022 - 08.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Receptionist
Orlando Health and Rehabilitation Center
01.2020 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Toddler Room Assistant
Little Treasures Daycare
01.2018 - 01.2020
- Participated in ongoing professional development opportunities to stay current with best practices in early childhood education.
- Collaborated effectively with colleagues to provide consistent care and education for all children in the toddler room.
- Encouraged social interaction among toddlers through group activities and shared play experiences, developing essential social skills early on.
- Supported lead teacher in preparing daily lesson plans, maintaining a structured learning atmosphere for toddlers.
Education
High School Diploma -
HARP Academy
Paterson06.2015
Skills
- Front Desk Operations
- Telephone Etiquette
- Medical Terminology
- Data Entry
- Appointment Scheduling
- Reliability and punctuality
- Patience and Empathy
- Documentation and Record Keeping
- Social Skills Development
- Emotional Support
- Observation and Assessment
- Hygiene maintenance
Timeline
Medical Receptionist
Selevany Medical Group
02.2022 - 08.2023
Receptionist
Orlando Health and Rehabilitation Center
01.2020 - 05.2021
Toddler Room Assistant
Little Treasures Daycare
01.2018 - 01.2020
High School Diploma -
HARP Academy
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