Rebecca Ovington
Bristol,VA
Summary
Professional in gaming industry with robust experience and thorough understanding of card game mechanics, betting rules, and casino operations. Strong focus on maintaining fair and engaging environment, while collaborating effectively with team members to adapt to dynamic situations.
Overview
21
21
years of professional experience
Work History
Tournament and Live Poker Dealer
World Series of Poker
- The RIO All-Suite Hotel & Casino,2018
- Binion’s Hotel Casino,2017
- The Bicycle Hotel Casino,2015
Tournament Poker Dealer
Heartland Poker Tour
- Ameristar Casino East Chicago
- Ameristar St
- Charles
- Belterra Casino Resort
- Peppermill Resort Spa Casino
Table Games Floor Supervisor
Hard Rock International
09.2022 - Current
- Managed disputes diplomatically, ensuring fair resolutions while maintaining a positive atmosphere for all guests.
- Leveraged extensive knowledge of various table games to provide expert guidance on rules, strategies, and proper etiquette to both dealers and patrons alike.
- Conducted regular performance evaluations of table games staff, identifying areas for improvement and providing constructive feedback.
- Provided exceptional guest service, resulting in repeat business and positive word-of-mouth referrals.
- Met coverage demands by moving dealers around and reorganizing staffing map to optimize labor costs.
- Served as a mentor to new floor supervisors, offering guidance and support as they acclimated to their roles within the casino environment.
Dual Rate Table Games Supervisor
Canterbury Park
12.2003 - 05.2013
- Collaborated with upper management to develop strategies for enhancing guest experiences while optimizing revenue generation opportunities at the tables.
Education
Associate of Arts -
Normandale Community College
Bloomington, MNSkills
- Strong communication skills
- Quick decision making
- Reliability and punctuality
- Patience and persistence
- Continuous learning mindset
Timeline
Table Games Floor Supervisor
Hard Rock International
09.2022 - Current
Dual Rate Table Games Supervisor
Canterbury Park
12.2003 - 05.2013
Tournament and Live Poker Dealer
World Series of Poker
Tournament Poker Dealer
Heartland Poker Tour
Associate of Arts -
Normandale Community College
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