Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Rick Kent

CONCORD,NC

Summary

Proven professional with extensive experience at Caesars Entertainment, adept in security and asset protection, and exceptional communication. Demonstrated ability to enforce gaming laws and enhance customer service, leading to recognition by management. Skilled in accurate math and card shuffling, ensuring fair play and operational efficiency.

Overview

39
39
years of professional experience

Work History

Tournament Poker Dealer

Caesars Entertainment
Las Vegas, NV
05.2010 - 07.2024
  • Monitored games for adherence to gaming laws and regulations, as well as house policies.
  • Resolved customer issues in a professional manner.
  • Dealt cards to players in accordance with established rules and regulations of the game.
  • Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Inspected cards for wear and tear prior to dealing them out.
  • Dealt cards, inspected equipment and monitored players to ensure fair and appropriate play.
  • Followed standard procedures for opening and closing tables.
  • Provided guidance and assistance to less experienced dealers.
  • Recognized by management for providing exceptional customer service.

Order Fulfillment Associate

Amazon
Kannapolis, NC
10.2018 - 04.2023
  • Assisted with loading and unloading trucks when necessary during peak periods of activity.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
  • Organized and stored items in warehouse using pallet jacks and hand trucks.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Operated forklift, pallet jack, or other equipment as needed.
  • Used handheld scanners to key in data for packages.

Food Waiter

Knott's Berry Farm
Buena Park, CA
04.1987 - 11.1990
  • Completed day-to-day duties accurately and efficiently.
  • Replenished beverages throughout meal service as needed.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained cleanliness of dining area including setting up tables before shift began, cleaning up spills during shift, wiping down surfaces after shift ended.

Restaurant Food Server

Polly's Pies Restaurant KFC
Cerritos, CA
06.1985 - 05.1988
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Delivered food orders to tables promptly while ensuring accuracy of order.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

High School Diploma -

California State University, Long Beach
Long Beach, CA

Skills

  • Reliability and punctuality
  • High concentration levels
  • Security and asset protection
  • Exceptional communication skills
  • Game rules
  • Casino procedures
  • Accurate math skills
  • Card shuffling techniques
  • Poker game variants familiarity

Affiliations

  • Online Sales
  • Bowling
  • Raising 4 children

Timeline

Order Fulfillment Associate

Amazon
10.2018 - 04.2023

Tournament Poker Dealer

Caesars Entertainment
05.2010 - 07.2024

Food Waiter

Knott's Berry Farm
04.1987 - 11.1990

Restaurant Food Server

Polly's Pies Restaurant KFC
06.1985 - 05.1988

High School Diploma -

California State University, Long Beach

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Rick Kent