Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Patterson

Broken Arrow

Summary

Efficient with proven background in escrow support. Skilled in facilitating seamless transactions and maintaining accurate documentation. Demonstrated proficiency in client communication and deadline management.

Overview

11
11
years of professional experience

Work History

Bartender

Rooski's Sportsbar
08.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Escrow Assistant

Apex Title & Closings Services
03.2022 - 08.2022
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Supported team members in managing their workload, contributing to a more productive work environment.
  • Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
  • Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
  • Streamlined escrow processes by implementing efficient filing and tracking systems.
  • Improved communication between clients and agents by promptly addressing inquiries and providing status updates.
  • Scheduled signings and gathered required paperwork.
  • Prepared detailed preliminary reports for review, consistently identifying discrepancies before they became issues.

Escrow Assistant

American Abstract and Title Company
05.2016 - 03.2022
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Supported team members in managing their workload, contributing to a more productive work environment.
  • Maintained organized files for easy access, increasing team efficiency during transaction reviews.
  • Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
  • Enhanced client satisfaction by delivering timely and accurate escrow services.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
  • Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
  • Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
  • Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
  • Facilitated smooth document signing appointments, ensuring clients understood each step of the process.
  • Streamlined escrow processes by implementing efficient filing and tracking systems.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Expedited the resolution of any outstanding issues by proactively engaging relevant parties for prompt action on pending items.
  • Improved communication between clients and agents by promptly addressing inquiries and providing status updates.
  • Scheduled signings and gathered required paperwork.
  • Ordered surveys along with legal descriptions if necessary.
  • Obtained lot split approval for any transactions that was required.


Escrow Assistant

Titan Title
03.2014 - 08.2015
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Supported team members in managing their workload, contributing to a more productive work environment.
  • Maintained organized files for easy access, increasing team efficiency during transaction reviews.
  • Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
  • Prepared estimated closing statements for buyer and seller.
  • Enhanced client satisfaction by delivering timely and accurate escrow services.
  • Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
  • Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
  • Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
  • Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
  • Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
  • Facilitated smooth document signing appointments, ensuring clients understood each step of the process.
  • Streamlined escrow processes by implementing efficient filing and tracking systems.
  • Prepared and delivered projected HUD-1 settlement statements to lender upon request.
  • Expedited the resolution of any outstanding issues by proactively engaging relevant parties for prompt action on pending items.
  • Improved communication between clients and agents by promptly addressing inquiries and providing status updates.
  • Scheduled signings and gathered required paperwork.

Education

High School Diploma -

Bixby High School
Bixby, OK
05-2010

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Cleanliness and hygiene
  • Customer service expertise
  • Handling difficult customers
  • Memory retention
  • New hire training
  • File management
  • Escrow knowledge
  • Document review
  • Schedule coordination
  • Data entry proficiency
  • Accuracy and precision
  • Deadline oriented
  • Document preparation
  • Account setup
  • Closing coordination
  • Time management
  • Multitasking Abilities
  • Adaptability and flexibility
  • Decision-making
  • Task prioritization

Timeline

Bartender

Rooski's Sportsbar
08.2022 - Current

Escrow Assistant

Apex Title & Closings Services
03.2022 - 08.2022

Escrow Assistant

American Abstract and Title Company
05.2016 - 03.2022

Escrow Assistant

Titan Title
03.2014 - 08.2015

High School Diploma -

Bixby High School

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Rebecca Patterson