Marian Plantenis-Horta

• Established effective communication between team members in order to foster a positive work environment.
• Implemented cost-saving measures to reduce operational costs without compromising quality standards.
• Provided feedback on employee proformance, identifying areas of improvement while recognizing successes.

Check and direct a group of 21 people,manage supplies,send and receive emails,check payroll,keep the work group protected from accidents directed by OSHA specifications.

• Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness.
• Established effective communication between team members in order to foster a positive work environment.
• Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
• Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
• Implemented cost-saving measures to reduce operational costs without compromising quality standards.
• Responded promptly to maintenance requests from guests or staff members.
• Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
• Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.