Rebecca Perry

September 2021

• Increased sales revenue by developing and implementing effective sales strategies.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Managed accounts to retain existing relationships and grow share of business.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

June 2020

• Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
• Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
• Created and submitted daily reports on leasing activities.
• Worked with property managers to maintain market readiness and facilitate smooth transitions.
• Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Increased tenant satisfaction by addressing concerns promptly and effectively resolving issues.
• Organized and hosted community events, fostering a positive living environment for tenants.
• Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
• Enhanced company reputation as a leader in the industry through consistently delivering outstanding customer service.
• Boosted tenant retention rates with proactive communication strategies designed to foster long-term relationships.
• Analyzed trends in the rental market to predict future growth opportunities and develop strategic plans accordingly.

January 2018-March 2020

• Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
• Verified tenant incomes and other information before accepting lease applications.
• Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
• Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
• Conducted thorough market research to stay informed of current trends and competitor offerings.
• Wrote and submitted reports to highlight developments and statistics of occupied properties.
• Optimized advertising efforts by analyzing performance metrics and adjusting campaigns accordingly to attract qualified applicants effectively.

September2006-May2012

• Used consultative sales techniques to understand customer needs and recommend products and services.
• Achieved top performance by applying knowledge of materials and curriculum. Exemplifying full range of innovative and unique products to meet customer needs.
• Developed targeted promotional campaigns that drove customer interest and engagement.
• Created detailed sales presentations to communicate product features and market data.