Rebecca Plant
Tulsa,OK
Summary
Professional and enthusiastic server with five years experience and exceptional customer service skills. Experienced in all roles of front of house including serving, bar backing, expo and hosting. Friendly, helpful and reliable. Proven ability to manage in a busy restaurant atmosphere, while ensuring order accuracy and cultivating strong customer relationships. Committed to teamwork and continuous improvement in service quality. Extensive knowledge and passion for craft beer. Experienced in Dinerware, Aloha and Open Table.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
McNellies Pub
10.2022 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Server/Busser/Expo/Bar Back
McMenamins Elks Temple Pub
06.2019 - 10.2022
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Reset and cleaned tables quickly to prepare for new customers.
- Successfully managed a busy expo line and ran food to tables.
- Assisted in training new food runners, improving team efficiency and service quality.
Education
Bachelor of Arts - English, Theatre
Seattle University
Seattle, WA06-2008
Skills
- Exceptional Customer Service
- Positive and professional
- Cash Handling
- POS Software
- Serving
- Food running
- Expo
- Hosting
- Strong work ethic
- Safe food handling
- Order accuracy
- Suggestive selling
- Craft Beer Knowledge
Certification
- ServSafe Alcohol Certification
- Food Employee Permit
- ABLE Commission Alcohol Beverage Employee License
Timeline
Server
McNellies Pub
10.2022 - 03.2025
Server/Busser/Expo/Bar Back
McMenamins Elks Temple Pub
06.2019 - 10.2022
Bachelor of Arts - English, Theatre
Seattle University
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