Summary
Overview
Work History
Education
Skills
Photography, arts & crafts, and decorating
Timeline
Generic

Rebecca Prevete

Wheatley Heights,NY

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

27
27
years of professional experience

Work History

Customer Service Representative

Advance Tabco
05.1997 - Current
  • Answered constant flow of customer calls and emails with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Handled customer inquiries and suggestions courteously and professionally
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues

Customer Service

Premium Supply
09.1996 - 05.1997
  • Processed approximately 50-100 customer phone orders daily
  • Order entry
  • Provided knowledge of Food Service products
  • Double checked accuracy of hard copy paperwork and rectified any issues
  • Delivered prompt service to prioritize customer needs
  • Managed timely and effective replacement of damaged or missing products

Education

Associate of Arts - Photography

RISP
Cranston, RI
06.1986

High School Diploma -

Killingly High School
Dayville, CT
06.1984

Skills

  • Customer Service
  • Computer Proficiency
  • Professional Telephone Demeanor
  • Problem-Solving Ability
  • Managing Multiple Tasks
  • Order Processing
  • Calm and Professional Under Pressure
  • Merchandise Orders and Exchanges

Photography, arts & crafts, and decorating

My passion is photography. Taking photos of people and landscapes.

I enjoy making wreaths, and helping my daughter make bracelets.

The most recent decorating I have done is for my own home, which is still in the works.

I also love to bake and decorate cakes.

Timeline

Customer Service Representative

Advance Tabco
05.1997 - Current

Customer Service

Premium Supply
09.1996 - 05.1997

Associate of Arts - Photography

RISP

High School Diploma -

Killingly High School
Rebecca Prevete