Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Rebecca Rand

Cookeville,IL

Summary

Dynamic and dedicated bartender with over 32 years in the service industry, recognized for exceptional customer service and strong multitasking abilities at McHenry VFW Post 4600. Proven track record in training staff and managing large-scale events, ensuring guest satisfaction and loyalty through effective communication and problem-solving skills. Proficient in Triple Seat and Toast. Self-starter with additional work history as a bank teller, executive assistant, and USPS mail carrier.

Overview

2026
years of professional experience
1
Certification

Work History

McHenry VFW Post 4600

Bartender/Banquet Assistant
04.2022 - 11.2025

Job overview


  • Managed cash register, processing transactions accurately and efficiently.
  • Assisted in training new staff for a variety of rolls
  • Coordinated banquet events, ensuring seamless execution and high guest satisfaction.
  • Collaborated with clients to customize event experiences based on preferences and budgets.
  • Directed and managed banquet functions for 10-300 person events.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction.

Moe's On Main

Bartender
05.2020 - 06.2022

Job overview

  • Mixed and served beverages in high-volume environment, ensuring quality and consistency.
  • Single handedly served high customer volumes (100+ patrons) during special events, nights, and weekends.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Self Employed

Owner of 'Love Me, Love My Knots' Custom Crochet
2011 - 2021 (10 education.years_Label)

Job overview


  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies utilizing social media platforms to increase brand awareness.
  • Fulfilled orders accurately while maintaining attention-to-detail in packaging design elements which contributed positively towards branding efforts.

Education

Cornell College
Mt. Vernon, IA

from Elementary Education And Music

Grayslake Central High School
Grayslake, IL

High School Diploma
06-1999

College of Lake County
Grayslake, IL

from Psychology And Elementary Education

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Fast learner
  • Honest and dependable
  • Proficient in Triple Seat and Toast
  • 32 years experience in the service industry
  • Professional telephone demeanor
  • Warehousing functions
  • Key holder experience

Certification

Basset and Food Handlers Certification

Timeline

Bartender/Banquet Assistant

McHenry VFW Post 4600
04.2022 - 11.2025

Bartender

Moe's On Main
05.2020 - 06.2022

Owner of 'Love Me, Love My Knots' Custom Crochet

Self Employed
2011 - 2021 (10 education.years_Label)

Cornell College

from Elementary Education And Music

Grayslake Central High School

High School Diploma

College of Lake County

from Psychology And Elementary Education

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Rebecca Rand