Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebecca Reck

Wake Forest,NC

Summary

Social and communicative skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Medlin-Davis Cleaners
12.2021 - Current
  • Communication skills, Organization skills, Detailing clothes, Cashier, Retail skills

Team Leader

Plant Partners, Inc
03.2021 - 08.2022
  • Merchandise, Using team leading skills and organization skills, Mark down product

Key Holder/Sales Lead

Moon Street USA
03.2019 - 08.2020
  • Cashier, Customer Service, Creating bar codes, Helping with whole sale orders, Tagging hats and shirts, Rearranging the store, Cleaning the store

Assistant Manager

Texas Roadhouse
06.2017 - 11.2019
  • 2-3 days a week managed the hosts/bus-boys, Customer service, Took large parties, Attended cooperation meetings, Planned one on one meetings with hosts/bus-boys

Host/Server

Texas Roadhouse
06.2017 - 11.2019
  • Took guests to their tables, Served guests, Put guests on the wait list, Ran food to tables, Made and took to-go orders

Education

Bachelor of Science - Interpersonal And Organizational Communications

East Carolina University
Greenville, NC
05.2024

High School diploma -

Wake Forest High School
06.2019

Skills

  • Communication skills
  • Organizational skills
  • Customer service skills
  • Problem solving skills
  • Product Knowledge
  • Paperwork Processing
  • Customer Service

Timeline

Customer Service Representative

Medlin-Davis Cleaners
12.2021 - Current

Team Leader

Plant Partners, Inc
03.2021 - 08.2022

Key Holder/Sales Lead

Moon Street USA
03.2019 - 08.2020

Assistant Manager

Texas Roadhouse
06.2017 - 11.2019

Host/Server

Texas Roadhouse
06.2017 - 11.2019

Bachelor of Science - Interpersonal And Organizational Communications

East Carolina University

High School diploma -

Wake Forest High School
Rebecca Reck