Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

REBECCA Robbins

COTTONWOOD (YAVAPAI COUNTY), AZ 86326,Arizona

Summary

Resourceful Customer Services Officer known for high productivity and efficient task completion. Excel in conflict resolution, customer relationship management, and communication skills. Utilize active listening, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to leveraging time management and adaptability to meet tight deadlines and unexpected challenges.

Overview

4
4
years of professional experience

Work History

Customer Service

Walmart
Cottonwood, AZ
12.2020 - Current
  • Developed strong customer relationships to encourage repeat business.
  • Supported sales team members to drive growth and development.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Mentored junior team members and managed employee relationships.

Education

Some College (No Degree) - MEDICAL BILLING AND CODING

DeVry University
IL

Skills

  • Customer Needs Assessment
  • Customer Engagement
  • Customer queries
  • Inventory assistance
  • Customer Retention

Accomplishments

  • Deans list 4.0/4.0 fall 2023 session
  • Deans list 4.0/4.0 winter 2023-2024 session
  • Deans list 4.0/4.0 spring 2024 session

Timeline

Customer Service

Walmart
12.2020 - Current

Some College (No Degree) - MEDICAL BILLING AND CODING

DeVry University

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REBECCA Robbins