Rebecca Roderick
Bangor,USA
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Downeast Direct Cremation
Bangor, ME
11.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained inventory of office supplies and placed orders.
Administrative Assistant
Willey Law Offices
Bangor, ME
02.2020 - 10.2021
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Executed record filing system to improve document organization and management
- Handled client correspondence and tracked records to foster office efficiency
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Arranged rapid office equipment repair and maintenance with vendors
- Monitored supervisor's work calendar and scheduled appointments, meetings
Specialized Foster Parent
Department Of Health And Human Service
Bangor, ME
10.2018 - 07.2020
- Organized activities for birth parents and in-home support counselors
- Increased youth participation in pro-social activities through collaboration with therapist, assistants and community resources
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
- Reported child abuse in accordance with legal standards of mandatory reporters
- Collaborated with community program leaders and advocates to make resources accessible to those in need
- Resolved conflicts and negotiated mutually beneficial agreements between parties
Direct Support Professional
Cyr Foster Home And Home Living
Hampden/Eddington, ME
07.2000 - 10.2018
- Monitored progress and documented patient health status changes to keep care team updated
- Administered medication as directed by physician
- Assisted disabled clients to support independence and well-being
- Developed rapport to create safe and trusting environment for care
- Maintained clean, safe and well-organized patient environment
- Consulted with different healthcare disciplines to offer important mental health support to patient
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning
- Completed regular check-ins and progress report for each client
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles
Education
No Degree - Pre Nursing
University of Maine
Orono, MESkills
- Administrative support
- Customer and client relations
- Critical thinking
- Strong problem solver
- Scheduling and calendar management
- Dedicated team player
- Professional and mature
- Client relations
Notary
State of Maine Notary as of January 2024
Certified Crematory Operator
Certification completed August 2024
Certified Foster Parent
2019
Timeline
Administrative Assistant
Downeast Direct Cremation
11.2021 - Current
Administrative Assistant
Willey Law Offices
02.2020 - 10.2021
Specialized Foster Parent
Department Of Health And Human Service
10.2018 - 07.2020
Direct Support Professional
Cyr Foster Home And Home Living
07.2000 - 10.2018
No Degree - Pre Nursing
University of Maine
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