Rebecca Sakson
Cape Canaveral,FL
Summary
Accomplished Bartender with a proven track record at JT’s Social Bar, enhancing customer satisfaction through exceptional service and efficient time management. Skilled in computer literacy and teamwork, I excel in high-pressure environments, significantly reducing wait times and fostering a loyal clientele. Demonstrated expertise in food safety and problem-solving, contributing to a positive and productive workplace. Capable waitress passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in restaurant establishments.
Overview
9
9
years of professional experience
Work History
Bartender
JT’s Social Bar
05.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender/server
Shark Pit Bar and Grill
01.2016 - 12.2018
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
AA - Medical
Eastern Florida State College
Cocoa, FL05.2022
Skills
Oral and written communication
Problem solving
Time management
Computer literacy
Food safety
Customer service
Teamwork
Timeline
Bartender
JT’s Social Bar
05.2019 - Current
Bartender/server
Shark Pit Bar and Grill
01.2016 - 12.2018
AA - Medical
Eastern Florida State College