Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Rebecca Samora

Albuquerque,NM

Summary

Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over 12 years of related experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

PICU/Pediatric Unit Secretary

Presbyterian Hospital-Albuquerque
11.2015 - Current
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Managed incoming calls and directed to appropriate department.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Enhanced office productivity by handling high volume of callers per day.
  • Performed various administrative tasks by filing, copying and faxing documents.

Food Service Aide

Presbyterian Hospital-Albuquerque
12.2011 - 11.2015
  • Assisted in ingredient and meal preparation according to recipe specifications, individual dietary restrictions and culinary best practices.
  • Maintained cleanliness and sanitation of kitchen and dining areas, adhering closely to health regulations and organizational standards.
  • Distributed meals to facility residents and collected trays and utensils after meals, circulating dining areas to anticipate and meet residents' food service needs.
  • Set up, broke down and maintained order of buffet tables and other self-service areas, restocking with food items and utensils.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Bachelors of Science in Nursing -

Brookline College
Albuquerque, NM
12.2023

Diploma -

Amy Biehl Charter High School
Albuquerque, NM
05.2014

Skills

  • Patient Data Confidentiality
  • Nursing Station Operations
  • Incoming Call Management
  • Incoming Call Reception
  • Telephone Reception
  • Training and Coaching
  • Clinical Support
  • Customer Service

Certification

BLS Certified

Volunteer Work

Volunteered at Presbyterian Hospital in the Child Life department during my Junior year of High School (2013)

  • Completed over 100 hours of volunteer service with Child Life
  • Created projects with patients
  • Supported nursing staff with child life needs
  • Helped maintain the child life department (cleaning toys, answering phones, watching patients in play-room)

Timeline

PICU/Pediatric Unit Secretary

Presbyterian Hospital-Albuquerque
11.2015 - Current

Food Service Aide

Presbyterian Hospital-Albuquerque
12.2011 - 11.2015

Bachelors of Science in Nursing -

Brookline College

Diploma -

Amy Biehl Charter High School

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Rebecca Samora