Rebecca Sapp
Florala,AL
Overview
8
8
years of professional experience
Work History
Assistant Manager
Family Dollar
Florala
01.2024 - 04.2025
- Supervised daily operations, ensuring compliance with company policies and standards.
- Trained and mentored new team members on customer service protocols and store procedures.
- Developed and implemented strategies to enhance inventory management and reduce shrinkage.
- Collaborated with management to optimize merchandising displays, improving product visibility.
- Analyzed sales data to identify trends, informing stock replenishment decisions.
- Coordinated promotional events, increasing customer engagement and store traffic.
- Resolved customer issues effectively, fostering a positive shopping experience and loyalty.
Cenergy , Other
06.2018 - 03.2021
- Operate cash register, help customers, serve food, clean store, stock shelves
Assistant Manager
Dollar General
Laurel Hill, FL
04.2025 - Current
- Streamlined communication between staff and upper management, enhancing operational efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High school - undefined
05.2015
Skills
Customer service
Money handling
Team leadership
Decision-making
Time management
Problem-solving
Customer relations
Staff training and development
Staff supervision
Goal setting
Staff management
Workload management
Employee scheduling
Recruiting and interviewing
Sales strategies
Customer relationship management (CRM)
Timeline
Assistant Manager
Dollar General
04.2025 - Current
Assistant Manager
Family Dollar
01.2024 - 04.2025
Cenergy , Other
06.2018 - 03.2021