Rebecca Simkins

• Achieved internal competency level 5 of 6 within two years by pursuing education opportunities and case studies beyond annual requirement, demonstrating rapid skill advancement.
• Handled complex personal, business, estate, and non-profit returns
• Ensured compliance with federal and state law, as well as corporate ethics and data security guidelines, maintaining high standards of accuracy and confidentiality.
• Assisted with phone support, appointments, payments, and customer concerns, contributing to efficient office operations and positive client experiences.
• Ended the 2026 filing season with 100% client satisfaction rating.
• Completed annual continuing education requirements and maintained IRS preparer number, ensuring up-to-date knowledge and regulatory compliance. Also obtained permissions to act as representative to call the IRS on clients' behalf.
• Interviewed clients to gather financial data and identify eligible deductions and credits.

• Directed store operations, ensuring compliance with Speedway standards and safety procedures.
• Achieved sales targets and improved profit margins by driving team performance and ensuring completion of store-wide tasks.
• Scheduled employees according to matrix guidelines, consistently exceeding company goals and optimizing labor efficiency. I also trained all store managers in the district on the new scheduling software to support roll-out.
• Oversaw payroll, hiring, training and performance reviews of employees,
• Received accolades for fundraising efforts supporting Children's Miracle Network and local food drives.
• Managed inventory through regular counts, accurate ordering, invoice posting, working with vendors, and tracking waste, reducing shrink and supporting merchandising initiatives.
• Supervised café operations, including obtaining Serve Safe certification, leading with food safety initiatives and internal inspections, and assisting with food preparation as required.
• Ensured cash handling standards, placed change orders, made deposits, and audited the safe regularly. I was also called upon to investigate cash discrepancies at other locations.
• Managed commercial fueling locations, adapting to evolving payment systems, accurately utilizing scale equipment, and dealing with issues specific to truck drivers.

• Prepared accurate federal, state, and local tax returns using tax preparation software.
• Reviewed completed returns for compliance, accuracy, and consistency with current tax regulations.
• Advised clients on filing requirements, refund options, and tax planning considerations, enhancing client satisfaction and trust.
• Continued studying tax law between clients to increase skill level and stay current with industry changes.
• Maintained confidential client records and safeguarded sensitive financial information.

• Reset Staples store in Las Cruces, NM by setting up shelves, shifting product, and placing price tags according to plan-o-grams, enhancing store presentation.
• Ensured compliance with company standards and plan-o-gram requirements through accurate merchandising tasks, contributing to overall store consistency.
• Remained on file for future assignments, demonstrating reliability and adaptability for project-based work, but no additional opportunities arose.

• Performed responsibilities similar to later GM position, including staff supervision, inventory management, and customer service.
• Assisted with pre-made sandwich and roller grill preparation, ensuring adherence to food safety standards.
• Supervised daily store operations, ensuring smooth customer service, cash handling, and shift execution.

• Was the lone daytime employee, responsible for all beverage and food preparation, ringing orders, cleaning, date rotation, and stocking.
• Increased sales with timely arrival, efficiency, and establishing relationships with customers.

• Placed lighting fixtures per schematic
• Assisted running crew by filling in as spot light operator and backstage safety
• Assisted with set construction and strike
• Accurately reported hours worked to ensure correct pay and contribute to theatre budgeting
• was entrusted to work odd hours, including overnight with minimal supervision

• Led daily café operations, ensuring smooth service, quality standards, and guest satisfaction.
• Supervised associates, reinforcing performance expectations, teamwork, and accountability during shifts.
• Coordinated staffing schedules to align labor coverage with sales patterns and business needs.
• Trained new hires on POS procedures, food safety, and service protocols.
• Maintained cash handling accuracy and supported end-of-shift reconciliation procedures.
• Monitored inventory levels and supported product ordering to prevent shortages and waste.

As part of military spouse benefits, studied transcription to establish a portable skill.

Studied Youth Ministry and Bible & Theology

Balanced commuting to school and employment

Only capstone and one other course not completed

Focused on General Business Coursework, with an emphasis on Marketing and a double minor in Spanish and Communications

On campus job as part of work study program in the theatre doing set construction, painting, and lighting. Safely used a variety of power tools. Met deadlines and showed great dedication.

• Completed AP course in English, gaining college course credit by passing the exam