Valeria Sharp
Dallas,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Tax Professional
MC Taxes & Services
Dallas, TX
12.2022 - Current
- Completed and filed returns with tax departments at local, state and federal levels.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Personal Assistant
Sonia Vasquez JPAR
Dallas, TX
06.2020 - 12.2022
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and attended meetings and compiled related documents and reports.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
QA Lead
Ulta Beauty Inc.
Dallas, TX
08.2014 - 12.2019
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Improved quality processes for increased efficiency and effectiveness.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
Shift Leader
Walgreens
Dallas, TX
08.2014 - 08.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Established team priorities, maintained schedules and monitored performance.
Law Intern
Law Office Of John Ting
Dallas, TX
06.2014 - 08.2015
- Researched statutes and laws to support compliance and legal risk management.
- Communicated with law firms and paralegals to gather information for lawsuits.
- Drafted letters to clients, firms and businesses to request settlement or compliance with discovery requests.
- Organized legal filing system to maximize efficiency.
- Answered questions from management and presented information effectively.
Education
Associate of Arts - Real Estate
Cedar Valley College
Lancaster, TX08.2020
High School Diploma -
Sunset High School
Dallas, TX05.2015
Skills
- Active Listening
- Reading Comprehension
- Tax Liability Management
- Critical Thinking
- Verbal Communication
- Staff Development
- Store Oversight
- Time Management
- Professional Development
- Complex Problem-Solving
- Strategic Consulting
- Organizational Abilities
Languages
Spanish
Native or Bilingual
Timeline
Tax Professional
MC Taxes & Services
12.2022 - Current
Personal Assistant
Sonia Vasquez JPAR
06.2020 - 12.2022
QA Lead
Ulta Beauty Inc.
08.2014 - 12.2019
Shift Leader
Walgreens
08.2014 - 08.2016
Law Intern
Law Office Of John Ting
06.2014 - 08.2015
Associate of Arts - Real Estate
Cedar Valley College
High School Diploma -
Sunset High School