Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebecca Simmons

Universal City,TX

Summary

Knowledgeable Barista Shift Supervisor with proven track record in overseeing daily operations and ensuring top-notch customer service. Successfully managed team dynamics and streamlined processes to enhance efficiency. Demonstrated leadership and communication skills, fostering collaborative and productive work environment.

Overview

10
10
years of professional experience

Work History

Barista Shift Supervisor

Starbucks
08.2015 - Current
  • Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
  • Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
  • Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
  • Served customers quickly and efficiently and created strategies to prevent delays.

Education

High School Diploma -

J Frank Dobie High School
Houston, TX
06-2013

Skills

  • Facility cleanliness management
  • Barista training
  • Effective cash management skills
  • Drink preparation speed
  • Technical equipment troubleshooting
  • Sales optimization techniques
  • Team morale enhancement

Languages

English
Native or Bilingual

Timeline

Barista Shift Supervisor

Starbucks
08.2015 - Current

High School Diploma -

J Frank Dobie High School

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Rebecca Simmons