Rebecca Smith
Manheim,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Office and Congregational Care Assistant
Lancaster Alliance Church
04.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with congregants by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Ran errands for shut-ins, did shopping, and picked up other necessities.
Bakery Department Manager
Oregon Dairy
08.2012 - 03.2022
- Developed cost-effective strategies to drive bakery sales and optimize profits.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Maintained and controlled inventory of baked goods.
- Managed all baking operations professionally and handled all problems confidently.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Established performance goals and empowered bakers to exceed targets.
- Maintained cleanliness and hygiene in bakery premises.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Packaged and priced each product according to company pricing procedures.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Decorated cakes, cupcakes and other pastries according to customer requests.
Cashier
Lowes Home Improvment
09.2010 - 08.2011
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Arts - Baking And Pastry Arts
Pennsylvania School of Culinary Arts
Lancaster, PAHigh School Diploma -
Warwick Senior High School
Lititz, PASkills
- Delivery Coordination
- Hand Painting and Airbrushing
- Cake Sculpting
- Floral Design
- Front Office Management
- Document Typing and Formatting
- Organizing and Categorizing
- Office Management
References
Anita Hatch - Co Owner of Eventfully Yours 717.725.7309 Lancaster. Pa
Bernt King - Lead Pastor 717.209.2903 Lancaster. Pa
Jessica Geist - Book Editor 717.870.2778 Elizabethtown. Pa
Timeline
Office and Congregational Care Assistant
Lancaster Alliance Church
04.2022 - Current
Bakery Department Manager
Oregon Dairy
08.2012 - 03.2022
Cashier
Lowes Home Improvment
09.2010 - 08.2011
Associate of Arts - Baking And Pastry Arts
Pennsylvania School of Culinary Arts
High School Diploma -
Warwick Senior High School