Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Smith

Windsor Mill,MD

Summary

Dynamic and empathetic professional with extensive experience in child care and management, notably as a Nanny and Restaurant Manager at Silver Spring Mining Company. Excelled in creating inclusive environments and enhancing customer service, leveraging skills in schedule coordination and relationship building. Achieved significant improvements in operational efficiency and team cohesion through proactive leadership and effective communication.

Overview

6
6
years of professional experience

Work History

Nanny

Self Employed
04.2022 - Current
  • Educated siblings on the unique needs of their brother with autism promoting empathy and understanding within the family unit.
  • Facilitated social integration by arranging inclusive playdates with peers and engaging in community events.
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Managed challenging behaviors effectively, utilizing de-escalation techniques and behavior modification strategies.
  • Developed strong rapport with children under my care, creating an atmosphere of trust that facilitated growth and progress.

Preschool Teacher's Assistant

Discover Learning Center
08.2019 - 03.2020
  • Maintained tidy and clean classroom consistent with safety and health standards.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Engaged and entertained children through recreational and educational activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
  • Assisted teacher by developing lesson plans to meet educational goals for each child.
  • Communicated with parents to inform about child's progress and classroom behavior.

Restaurant Manager

Silver Spring Mining Company
11.2018 - 05.2019
  • Managed daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted unique positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Assisted in development and implementation of new menus to offer variety and options to customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Education

High School Diploma -

Towson Catholic High School
Towson
05-2005

Skills

  • Schedule Management
  • Time Management
  • Schedule development
  • Customer Service
  • Data Entry
  • Work Planning and Prioritization
  • Relationship Building
  • Schedule Coordination
  • Patience and understanding
  • Friendly
  • Reliability and Trustworthiness
  • Approachable

Timeline

Nanny

Self Employed
04.2022 - Current

Preschool Teacher's Assistant

Discover Learning Center
08.2019 - 03.2020

Restaurant Manager

Silver Spring Mining Company
11.2018 - 05.2019

High School Diploma -

Towson Catholic High School

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Rebecca Smith