Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rebecca Szentkiralyi

Bolingbrook,IL

Summary

Dynamic retail professional with extensive experience at TJ Maxx, excelling in loss prevention and customer service. Proven track record in enhancing team performance and driving sales strategies. Adept at talent acquisition and fostering a collaborative culture, consistently achieving operational excellence and improving store efficiency.

Overview

14
14
years of professional experience

Work History

Store Manager

TJ Maxx, TJX Companies
Homewood, Illinois
07.2020 - Current
  • Oversaw daily store operations, ensuring strict adherence to company policies.
  • Trained new staff on procedures and customer service standards to enhance performance.
  • Collaborated with team to meet store objectives and uphold service excellence.
  • Developed weekly work schedules for store personnel to optimize staffing efficiency.
  • Managed quarterly inventory through cycle counts, audits, and shrinkage control measures.

Operations Manager

TJ Maxx, TJX Companies
Countryside, IL
06.2016 - 07.2020
  • Managed daily store operations ensuring efficient workflow and customer satisfaction.
  • Coordinated team schedules to optimize staffing and coverage during peak hours.
  • Oversaw inventory management processes to maintain accurate stock levels and organization.
  • Implemented loss prevention strategies to minimize theft and safeguard merchandise.
  • Conducted regular audits to ensure compliance with company policies and safety standards.
  • Collaborated with department supervisors to improve overall store performance and efficiency.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Retail Supervisor/Retail Keyholder

TJ Maxx, TJX Companies
Downers Grove, Illinois
06.2011 - 06.2016
  • Scheduled staff shifts to optimize customer service coverage.
  • Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Resolved customer inquiries and issues to enhance shopping experience.
  • Collaborated with management on merchandising strategies and promotions.
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.

Education

Some College (No Degree) - Education 2007-2009

DePaul University
Chicago, IL

Skills

  • Loss prevention
  • Customer service
  • Sales strategy
  • Team collaboration
  • Conflict resolution
  • Problem solving
  • Talent acquisition
  • Performance management
  • Cultural development
  • Staff improvement

Languages

English
Native/ Bilingual
Spanish
Limited
Romanian
Native/ Bilingual

Timeline

Store Manager

TJ Maxx, TJX Companies
07.2020 - Current

Operations Manager

TJ Maxx, TJX Companies
06.2016 - 07.2020

Retail Supervisor/Retail Keyholder

TJ Maxx, TJX Companies
06.2011 - 06.2016

Some College (No Degree) - Education 2007-2009

DePaul University

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