Rebecca Trejo
San Marcos,TX
Summary
Dedicated Server experienced in delivering exceptional customer service in fast-paced restaurant environments. Enhanced guest satisfaction through effective relationship-building, multitasking, and efficient table management. Committed to creating memorable dining experiences while supporting team operations and maintaining high standards of food safety and service.
Overview
5
5
years of professional experience
Work History
Server
IHOP
New Braunfels, Texas
07.2025 - Current
- Took customer orders accurately and efficiently.
- Served food and beverages in a timely manner.
- Greeted customers promptly and provided menu information.
Warehouse associate
Amazon
San Marcos, TX
10.2025 - 06.2026
- Assembled customer orders from stock with correct quantities and product types to meet customer needs.
- Packaged products securely to minimize risk of damage during transportation.
- Ensured compliance with safety protocols during all warehouse operations.
- Picked and assembled customer orders from stock, ensuring accuracy in product selection to enhance order fulfillment.
Crew Chief
IHOP
Austin, TX
06.2024 - 04.2025
- Supervised daily operations to ensure smooth restaurant functioning.
- Coordinated project logistics and schedules to streamline workflow.
- Trained new crew members on equipment usage and safety protocols.
- Coordinated with crew to increase task productivity and communication.
- Trained and mentored new crew members on service standards to enhance customer experience.
- Maintained cleanliness and organization in dining and kitchen areas.
- Collaborated with team to address customer concerns promptly and maintain satisfaction.
- Supervised survey teams to ensure accurate data collection and compliance.
Server
IHOP
Austin
05.2021 - 06.2024
- Managed multiple tables simultaneously, ensuring high service quality and customer satisfaction.
- Served food and beverages promptly, prioritizing customer needs to enhance dining experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Collaborated with team members during busy shifts to maintain efficient workflow and deliver memorable guest experiences.
Education
High School -
Jack C Hays High School
Buda, TXSkills
- Exceptional customer service
- Guest Engagement
- Menu knowledge
- Cash Handling
- POS system operation
- Food safety compliance
- Strong Work Ethic
Timeline
Warehouse associate
Amazon
10.2025 - 06.2026
Server
IHOP
07.2025 - Current
Crew Chief
IHOP
06.2024 - 04.2025
Server
IHOP
05.2021 - 06.2024
High School -
Jack C Hays High School