Summary
Overview
Work History
Education
Skills
Timeline
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Rebecca Turner

Fort Collins,CO

Summary

Dynamic and empathetic professional with a decade of experience at Frontier Airlines, blending strong customer service skills and a solid work ethic. Excelled in ensuring passenger comfort and safety. Expert in crew coordination and client relationship building, with a keen attention to detail. I enjoy providing a safe, comfortable atmosphere for passengers and co-workers.

Overview

12
12
years of professional experience

Work History

Flight Attendant

Frontier Airlines
10.2005 - 08.2015
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Provided comfort to anxious travelers through active
  • listening, empathy, and reassurance during turbulence or other flight challenges.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
  • Kept a professional appearance and demeanor while in the airports and in view of passengers.


Massage Therapist

Fort Collins Chiropractic
05.2003 - 09.2005
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Addressed specific client concerns through targeted therapeutic massage interventions.
  • Promoted wellness by educating clients on self-care and stress management techniques.
  • Improved overall client well-being with customized aromatherapy blends during massage sessions.
  • Collaborated with healthcare professionals to integrate massage therapy into broader treatment plans, optimizing patient recovery.

Education

High School Diploma -

Poudre High School
Fort Collins, CO
05-1996

Skills

  • Strong customer service skills across a variety of jobs and settings

  • Strong work ethic, enjoy doing a good job

  • Attention to detail, love routine as well as daily challenges

  • First aid experience as I was formerly a flight attendant for 10 years

  • Crew building experience, understand dynamics between flight deck, cabin crew, ground personnel and maintenance

  • Reliability and punctuality

Timeline

Flight Attendant

Frontier Airlines
10.2005 - 08.2015

Massage Therapist

Fort Collins Chiropractic
05.2003 - 09.2005

High School Diploma -

Poudre High School

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Rebecca Turner