Rebecca Vincent
Ocala,FL
Summary
Proven in delivering exceptional customer service and managing financial transactions accurately, as evidenced during my tenure at Dugout Bar & Grill. Skilled in guest engagement and inventory management, I excel in fast-paced environments, ensuring both operational efficiency and customer satisfaction. My strong work ethic and relationship management abilities drive positive outcomes and foster team collaboration.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Dugout Bar & Grill
07.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Rack Rooms Shoe Store
03.2020 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Dollar General
03.2022 - 07.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Education
Phlebotomy Certification - Phlebotomy
Marion Technical College
12.2024
Forest High School
Ocala, FL05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Venipuncture
- Inventory management
- Microsoft word
- Teamwork skills
- Communication skills
Certification
- First Aid Certification - American Red Cross.
- CPR/AED Certification
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA). #PK4Z3P6C2
Refrences
Michelle Charron
Current Manager
352-445-7555
Gatorgirl1369@yahoo.com
Kelly Conklin
Phlebotomy teacher
352-339-1137
justbeth7@gmail.com
Timeline
Server
Dugout Bar & Grill
07.2022 - Current
Sales Associate
Dollar General
03.2022 - 07.2022
Sales Associate
Rack Rooms Shoe Store
03.2020 - 02.2022
Phlebotomy Certification - Phlebotomy
Marion Technical College
Forest High School