- Reading
- Cake Decorating
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Food Photography
- Enjoying the art of baking and pastry-making, experimenting with recipes
Rebecca Willett
Lubbock,TX
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Sonic Drive In. Proven ability to multitask and collaborate effectively, enhancing operational efficiency. Skilled in cake decorating and recipe development, consistently delivering high-quality baked goods while maintaining a clean and safe environment. Committed to exceeding customer expectations.
Experienced with creating wide range of baked goods from scratch. Utilizes precise measurements and techniques to ensure consistency and quality. Strong understanding of flavor combinations and presentation to enhance customer satisfaction. Volunteer work and baking has helped with my customer communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fountain - Crew Member
Sonics Drive In
Lubbock, TX
06.2023 - Current
- Provided exceptional customer service by assisting guests with orders and inquiries.
- Maintained cleanliness and organization of dining and kitchen areas to ensure a safe environment.
- Collaborated with team members to streamline operations during peak hours for improved efficiency.
- Learned food preparation techniques while adhering to health and safety standards.
- Participated in training sessions to enhance knowledge of menu items and service protocols.
- Adapted quickly to changing situations, demonstrating flexibility in high-pressure environments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Organization, determination, and self-assurance is a must for this job.
Volunteer
Coronado High School Band Boosters
Lubbock, TX
09.2021 - Current
- Concession stand volunteer, usually 40+ hours per football season since 2021.
- Conduct friendly and clean nature to customers
- Take orders in a professional and efficient manner
- Mentored new volunteers, fostering a supportive environment that encouraged skill development and engagement.
- Assisted with special events and programs such as parades, football games, and concerts.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Home Baker
Myself
Lubbock, TX
05.2020 - Current
- Researching periodically about laws and regulations for the area.
- Developed and tested new recipes, enhancing product variety and customer satisfaction.
- Managed inventory, ensuring optimal stock levels of ingredients and supplies.
- Implemented quality control processes to maintain high standards in baked goods.
- Designed attractive packaging that increased brand visibility and appeal to customers.
- Collaborated with clients to design custom cakes for weddings, birthdays, anniversaries, and other events that exceeded expectations in both taste and appearance.
- Incorporated seasonal ingredients and flavors into product offerings to keep customers interested and excited about our menu throughout the year.
- Demonstrated excellent time management skills by juggling multiple orders simultaneously without sacrificing quality or timeliness.
- Conducted regular quality control checks on products, ensuring consistency in taste and presentation for each order fulfilled.
- Maintained strict adherence to food safety regulations and guidelines, ensuring a safe environment for customers and employees alike.
Education
Bachelor - Hospitality Management
Texas Tech University
Lubbock, TX05-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Effective time management
- Problem-solving
- Detail-oriented approach
- Cleaning and sanitizing
- Safe food handling
- Basic math
- Cake decorating
- Pastry preparation
- Recipe development
Certification
- Servsafe Managers Certificate - May 2025-2030
Interests
Timeline
Fountain - Crew Member
Sonics Drive In
06.2023 - Current
Volunteer
Coronado High School Band Boosters
09.2021 - Current
Home Baker
Myself
05.2020 - Current
Bachelor - Hospitality Management
Texas Tech University