Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Terra Wilson

Anchorage

Summary

Dedicated and hard-working young adult with extensive experience in pleasurable dining experience, customer service, organization and team-work.

Overview

2
2
years of professional experience

Work History

Fountain Crew

Sonic
12.2024 - 04.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Hostess

Chili's Restaurant Grill & Bar
09.2024 - 11.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Crew Member

Wendy's Restaurant
04.2024 - 09.2024
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.

Crew Member

Regal Cinemas
04.2023 - 04.2024
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Courtesy Clerk

Fred Meyer
12.2022 - 04.2023
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.

Education

GED -

East High School
Anchorage, Alaska
05-2024

No Degree - Odyssey Analysis

Stanford Continuing Education
California
09-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Clear communication
  • Self-discipline
  • Safety awareness
  • Creativity and innovation
  • Telephone etiquette
  • Reliability and punctuality

Accomplishments

  • Situational Problem Solving
  • Perfect Attendance Awards
  • Pre-AP English

Interests

  • Reading
  • Sewing
  • Video Games
  • World Building
  • Animal Care / Research
  • Arts and Creativity

Timeline

Fountain Crew

Sonic
12.2024 - 04.2025

Hostess

Chili's Restaurant Grill & Bar
09.2024 - 11.2024

Crew Member

Wendy's Restaurant
04.2024 - 09.2024

Crew Member

Regal Cinemas
04.2023 - 04.2024

Courtesy Clerk

Fred Meyer
12.2022 - 04.2023

GED -

East High School

No Degree - Odyssey Analysis

Stanford Continuing Education

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Terra Wilson